Frequently Asked Questions
WHERE DO YOU SHIP FROM?
Our products are printed, checked and shipped from our production partners are mainly located in the United States. They also have sites worldwide in different countries as well.
WHERE DO YOU SHIP TO?
We ship worldwide! We can unfortunately not ship to PO boxes or APO/FPO/DPO addresses at the moment. If you have any questions please reach out to us.
WHEN WILL MY ORDER SHIP?
Every order is made to order! When you buy a product, we make it on the spot just for you. Each order goes into production within 24-48 hours, and most orders are shipped out in 3-6 business days. Once shipped, it should take 2-5 business days to be delivered.
DO I GET A TRACKING LINK?
All shipments are fully trackable, and a tracking link is provided to you via email in your shipping confirmation. Feel free to contact us within 30 days of when your order was made, at the latest, otherwise we can't make claims or investigate the shipment with the freight company.
WHAT IS YOUR RETURN POLICY?
Not happy with your product? No worries. Email us at info@stayesy.com and send us a photo and explanation of why you are not happy and we will fix it. Please just make sure to contact us within 30 days of when your order has been received.
Returns are not accepted for reasons such as ordering wrong size or item.
For any questions, reach out at info@stayesy.com, and we'd love to help!
Free Worldwide Shipping over $99
Allow 3-6 business days for orders to be shipped out.
With every item sold, we plant 2 trees
